Product FAQs

There may be a foreign object in the grinder. Please contact the hotline.

The greyish water is produced by the activated carbon, which is flushed out immediately after the water filter has been inserted. This is a common process and absolutely harmless to health.

The motor might not be in the correct position. Check if the water tank is filled and if the drip tray is in place. Turn the appliance OFF and then ON again. Then simultaneously press the button for My-Coffee and the on/off button for more than 2 seconds. The motor will move into the correct position. Insert the brewing unit again and check that it is correctly locked in position.

The Melitta® Connect app can be used on all Android smartphones with Android 4.3 or higher. Apple devices from iPhone 5s or higher using iOS 10 and higher are supported.

Bluetooth low-energy support is also essential.

First, make sure your smartphone is supported by the Melitta® Connect app. The installation requires 50MB (Android) or 70MB (iOS) free disk space.

The app can be downloaded from the Google Play store or the iOS app store under 'Melitta® Connect'. To fully synchronize the app content a stable Internet connection is required when the app is initially launched.

Location sharing is a system requirement of Android to use Bluetooth. In addition to permission, location access to your Android setting must also be enabled. However, no location data is recorded or stored by our app.

First, make sure that neither the smartphone nor the bean to cup machine is connected to another device.
The Bluetooth connection must be made through the app, not via the device settings of the smartphone. If you have already connected the smartphone via the device settings, first delete the pairing and establish a connection via the app afterwards.

To connect to the Bean to cup machine, successful pairing (initial connection) must have taken place first. Activate Bluetooth on your smartphone and make sure you are connected to the Internet. Activate Bluetooth pairing (60 seconds counter counts down) in the menu of your coffee machine under Bluetooth -> Connect. In the app under Connection to device, search for your bean to cup machine (serial number) and select it to connect. After this one-off pairing, the connection to the bean to cup machine only has to be activated from the App. To do this, search for your bean to cup machine (serial number) in the App under connection to appliance and select it to connect.
The smartphone must be in the reception area (about 5 to 10 meters) and Bluetooth must be activated.

If you have problems with the connection, delete all existing connections in the menu of your Barista Smart® under Settings-Bluetooth-Factory reset. If necessary, delete the pairing in your mobile phone under Settings-Bluetooth-Barista select serial number-Cancel/delete connection. Now you can pair and connect again.

For the expert settings and appliance settings to be successfully accepted, they must be actively saved after being changed (by pressing Apply/Save). Scrolling may be necessary for this.

If you have a problem with the Melitta® Connect app, please make sure that the current version of the app is installed.

If you are still experiencing problems with the app please contact customer support. Please include the following information when describing the problem:

- Serial number of the bean to cup machine

- Software version used with the bean to cup machine (menu: Settings-Software version)

- Smartphone manufacturer, model and operating system

- App version (to be found in app's legal information)

- Step-by-step description of how the problem occurred (if necessary including images).

Although our app is optimized for smartphones, it is generally compatible with tablets and functional. In order to install the app on an iPad, the filter in the app store must be changed from "iPad apps only" to "iPhone apps only". Then the Melitta® Connect app can be found and installed on the iPad.

If the Auto-Bean-Select is deactivated, both bean compartments are treated as one large bean compartment. The coffee bean compartment is only changed when one of the bean chambers is empty. This only makes sense if the same type of coffee is used in both bean chambers. If different beans are used, the Auto-Bean-Select must be activated. The bean compartment can then be changed for each recipe.

The MyCoffee function can also be used to personalise the type of coffee for individual users:

User 1: Coffee with bean compartment 1

User 2: Coffee with bean compartment 2

The left chamber is for espresso beans (dark roast beans), the right chamber is for coffee; crème beans (light roast beans). In the menu you can change the allocation of bean chambers to the recipes manually or you can completely deactivate the Bean Select.

Each time you make coffee the grinder grinds until it is empty. This ensures that fresh coffee is used every time. After changing the bean type you immediately get mainly the new type of beans.

a) There may be coffee deposits such as coffee oil in the brewing unit. Please clean the brewing unit with clean water. Pay special attention to coffee deposits on the sieve. If necessary run the cleaning programme with Melitta® PerfectCLEAN cleaning tabs.

b) The appliance may be calcified. Descale the appliance using the integrated descaling programme.

c) The grinder may be set too fine. During grinding, set for coarser grinding.

d) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans.

a) The beans might not be falling into the grinder. It is possible that beans are not falling into the grinder. This may be due to the beans being too oily. Clean the bean container with a damp cloth and normal mild washing up liquid. Ensure that no liquid gets into the grinder. If necessary tap lightly on the bean container.

b) The grinder may be set too coarse. During grinding, set for finer grinding.

c) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans. For espresso we recommend our espresso beans. You can buy them right here.

a) The coffee strength may be set too high. Reduce the coffee strength or increase the amount of water.

b) The grinder may be set too fine. During grinding, set for coarser grinding.

c) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans. For mild coffee we recommend Melitta® BellaCrema® Speciale. You can buy them right here.

The sensor may be dirty or have a coffee bean stuck in front of it.

Please clean the bean container.

a) The suction tube on the milk container may not be correctly connected with the lid.

Check if the suction tube is correctly connected to the lid.

b) The milk tube may not be correctly connected to the outlet and/or to the milk container.

Check if the milk tube is correctly connected to the outlet and the milk container.

Yes. In the factory settings the milk container is connected on the right side. To change it to the left side, pull the milk tube from the outlet and push it right down. Unlock the milk container and pull it down and away from the outlet. Pull the milk dispenser up and out of the unit, turn it 180° and put it back into the milk unit. To change back, do all this in reverse order.

Easy Steam Cleaning uses hot water and steam to quickly and hygenically clean the parts which come into contact with milk. This should be carried out each time milk is used, or it can be chosen separately using the menu.

As only one water outlet is available, you can only pour one cup of an americano or long black.

It can prepare a total of 21 different varieties of coffee. You can find an overview here.

In the factory settings the recipes are in the "My Coffee" profiles 1-4. An overview of how the recipes are split into the profiles can be found in the insert in your welcome package or here. To call up a recipe, press the "My Coffee" button repeatedly to choose the "My Coffee" profile and then press the product button to get the drink you want.

In the menu you can change the recipes individually and save them to the product buttons and "My Coffee" profiles (see "permanently change drink settings").

The bean chamber for that recipe is empty. Please refill with coffee beans.

Alternatively you could change the type of beans used on a one-off basis using the operating panel. In the menu you can permanently change the bean chambers used for the recipes or deactivate Automatic Bean Select completely. (see chapter "change basic settings" in the operating manual).

Press the button "menu/ok" for at least 2 seconds, so that the display in the menu changes. Choose the point "maintenance". Now you can choose between the various programmes for descaling or cleaning.

The milk container (without lid), riser, used ground coffee container and drip tray can all be cleaned in the dish washer. The milk and brewing units can simply be cleaned under running water.

The brewing unit can be wiped with a damp cloth or brushed with the brush from the cleaning kit. It can also be cleaned under running water.

If you have a new appliance then such noises are nothing to worry about when the appliance is being used or rinsed the first few times. After a while the noises will stop.

The degree of grinding has been perfectly set before delivery. We recommend re-setting the grinding degree after 1000 cups of coffee (about a year).

To reset the degree of grinding, open the cover on the right side and make a coffee drink of your choice. When the grinder is working set the lever for grinder settings forward to grind more finely or back to grind more coarsely. Please note that it is only possible to reset the grinder when it is running, otherwise you could damage it. Close the cover when you have reset the grinder.

The drip tray should only be emptied when the machine is switched on. If you empty it when the machine is off, the sensor will not register that it has been emptied and this leads to an error message. With the machine switched on, pull out the drawer and then put it back in place.

Please turn the appliance off. Clean the appliance on the outside with a soft, damp cloth and normal washing up liquid. Do not use abrasive cloths, sponges or cleaning agents.

The drip tray and ground coffee container can also be cleaned with a soft, damp cloth and washing up liquid. We recommend a soft, dry cloth to clean the bean container.

There may be a foreign object in the grinder. Please contact the hotline.

The greyish water is due to the active carbon which is flushed out when the water filter is inserted. This is a normal process and poses no risk to health.

The Melitta® Connect app can be used on all Android smartphones with Android 4.3 or higher. Apple devices from iPhone 5s or higher using iOS 10 and higher are supported.

Bluetooth low-energy support is also essential.

First, make sure your smartphone is supported by the Melitta® Connect app. The installation requires 50MB (Android) or 70MB (iOS) free disk space.

The app can be downloaded from the Google Play store or the iOS app store under 'Melitta® Connect'. To fully synchronize the app content a stable Internet connection is required when the app is initially launched.

Location sharing is a system requirement of Android to use Bluetooth. In addition to permission, location access to your Android setting must also be enabled. However, no location data is recorded or stored by our app.

First, make sure that neither the smartphone nor the bean to cup machine is connected to another device.
The Bluetooth connection must be made through the app, not via the device settings of the smartphone. If you have already connected the smartphone via the device settings, first delete the pairing and establish a connection via the app afterwards.

To connect to the bean to cup machine, successful pairing (initial connection) must have taken place first. Activate Bluetooth on your smartphone and make sure you are connected to the Internet. Activate Bluetooth pairing (60 seconds counter counts down) in the menu of your coffee machine under Bluetooth -> Connect. In the app under Connection to device, search for your bean to cup machine (serial number) and select it to connect. After this one-off pairing, the connection to the bean to cup machine only has to be activated from the App. To do this, search for your bean to cup machine (serial number) in the App under connection to appliance and select it to connect.
The smartphone must be in the reception area (about 5 to 10 meters) and Bluetooth must be activated.

If you have problems with the connection, delete all existing connections in the menu of your Barista Smart® under Settings-Bluetooth-Factory reset. If necessary, delete the pairing in your mobile phone under Settings-Bluetooth-Barista select serial number-Cancel/delete connection. Now you can pair and connect again.

For the expert settings and appliance settings to be successfully accepted, they must be actively saved after being changed (by pressing Apply/Save). Scrolling may be necessary for this.

If you have a problem with the Melitta® Connect app, please make sure that the current version of the app is installed.

If you are still experiencing problems with the app please contact customer support. Please include the following information when describing the problem:

- Serial number of the bean to cup machine

- Software version used with the bean to cup machine (menu: Settings-Software version)

- Smartphone manufacturer, model and operating system

- App version (to be found in app's legal information)

- Step-by-step description of how the problem occurred (if necessary including images).

Although our app is optimized for smartphones, it is generally compatible with tablets and functional. In order to install the app on an iPad, the filter in the app store must be changed from "iPad apps only" to "iPhone apps only". Then the Melitta® Connect app can be found and installed on the iPad.

The motor might not be in the correct position. Check if the water tank is filled and if the drip tray is in place. Turn the appliance OFF and then ON again. Then simultaneously press the button for My-Coffee and the on/off button for more than 2 seconds. The motor will move into the correct position. Insert the brewing unit again and check that it is correctly locked in position.

a) The suction tube on the milk container may not be correctly connected with the lid.

Check if the suction tube is correctly connected to the lid.

b) The milk tube may not be correctly connected to the outlet and/or to the milk container.

Check if the milk tube is correctly connected to the outlet and the milk container.

The drip tray should only be emptied when the machine is switched on. If you empty it when the machine is off, the sensor will not register that it has been emptied and this leads to an error message. With the machine switched on, pull out the drawer and then put it back in place.

Yes. In the factory settings the milk container is connected on the right side. To change it to the left side, pull the milk tube from the outlet and push it right down. Unlock the milk container and pull it down and away from the outlet. Pull the milk dispenser up and out of the unit, turn it 180° and put it back into the milk unit. To change back, do all this in reverse order.

Easy Steam Cleaning uses hot water and steam to quickly and hygenically clean the parts which come into contact with milk. This should be carried out each time milk is used, or it can be chosen separately using the menu.

As only one water outlet is available, you can only pour one cup of an americano or long black.

It can prepare a total of 18 different varieties of coffee. You can find an overview here.

In the factory settings the recipes are in the "My Coffee" profiles 1-4. An overview of how the recipes are split into the profiles can be found in the insert in your welcome package or here. To call up a recipe, press the "My Coffee" button repeatedly to choose the "My Coffee" profile and then press the product button to get the drink you want. In the menu you can change the recipes individually and save them to the product buttons and "My Coffee" profiles (see "permanently change drink settings")

a) There may be coffee deposits such as coffee oil in the brewing unit. Please clean the brewing unit with clean water. Pay special attention to coffee deposits on the sieve. If necessary run the cleaning programme with Melitta® PerfectCLEAN cleaning tabs.

b) The appliance may be calcified. Descale the appliance using the integrated descaling programme. Use Melitta® AntiCALC descaler. This is perfectly suited to your machine and it gently and thoroughly removes limescale deposits.

c) The grinder may be set too fine. During grinding, set for coarser grinding.

d) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans.

a) The beans might not be falling into the grinder. It is possible that beans are not falling into the grinder. This may be due to the beans being too oily. Clean the bean container with a damp cloth and normal mild washing up liquid. Ensure that no liquid gets into the grinder. If necessary tap lightly on the bean container.

b) The grinder may be set too coarse. During grinding, set for finer grinding.

c) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans. For espresso we recommend our espresso beans. You can buy them right here.

a) The coffee strength may be set too high. Reduce the coffee strength or increase the amount of water.

b) The grinder may be set too fine. During grinding, set for coarser grinding.

c) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans. For mild coffee we recommend Melitta® BellaCrema® Speciale. You can buy them right here.

Press the button "menu/ok" for at least 2 seconds, so that the display in the menu changes. Choose the point "maintenance". Now you can choose between the various programmes for descaling or cleaning.

The milk container (without lid), riser, used ground coffee container and drip tray can all be cleaned in the dish washer. The milk and brewing units can simply be cleaned under running water.

The brewing unit can be wiped with a damp cloth or brushed with the brush from the cleaning kit. It can also be cleaned under running water.

The degree of grinding has been perfectly set before delivery. We recommend re-setting the grinding degree after 1000 cups of coffee (about a year). To reset the degree of grinding, open the cover on the right side and make a coffee drink of your choice. When the grinder is working set the lever for grinder settings forward to grind more finely or back to grind more coarsely. Please note that it is only possible to reset the grinder when it is running, otherwise you could damage it. Close the cover when you have reset the grinder.

If you have a new appliance then such noises are nothing to worry about when the appliance is being used or rinsed the first few times. After a while the noises will stop.

Please turn the appliance off. Clean the appliance on the outside with a soft, damp cloth and normal washing up liquid. Do not use abrasive cloths, sponges or cleaning agents.

The drip tray and ground coffee container can also be cleaned with a soft, damp cloth and washing up liquid. We recommend a soft, dry cloth to clean the bean container.

Check the standard settings in the main menu. The temperature for coffee should be set at high. You can also reduce the amount of milk or set it to zero thereby increasing the amount of frothed milk. Frothed milk is usually hotter, so your drink with these settings should reach the desired temperature.

For the Caffeo® CI® the following amounts of coffee are ground for each coffee strength. approx.:

1 bean -> 7g

2 beans -> 9g

3 beans -> 11g

4 beans -> 13g

The drip tray should only be emptied when the machine is switched on. If you empty it when the machine is off, the sensor will not register that it has been emptied and this leads to an error message. With the machine switched on, pull out the drawer and then put it back in place.

The greyish water is due to the active carbon which is flushed out when the water filter is inserted. This is a normal process and poses no risk to health.

Select 'My Coffee' - settings from the menu. Confirm the sub setting 'standard' with the rotary switch. Here you can change all standard settings individually according to taste.

a) The milk unit may be blocked with milk residues. Remove the milk unit and clean it under running water. You can also clean the milk unit with dish water. Run the 'intensive cleaning programme (cleaning programme for the milk system) following the instructions in the manual. Each time you use milk, run the quick and hygienic 'Easy Cleaning' programme by confirming 'Easy Cleaning?' in the display twice with the rotary switch. The 'Easy Cleaning' programme prevents milk residues from settling on and sticking to the milk tube and ensures that your milk unit is always hygienic. Run the descaling programme.

b) The suction pipe on the milk container may not be correctly connected to the lid. Check if the suction pipe is correctly connected to the lid.

c) The milk tube may not be correctly connected to the outlet or to the milk container. Check if the milk tube is correctly connected.

Hold down the rotary switch for at least 3 seconds, the display will show the settings menu. Choose 'maintenance' in the menu. Now you can choose between the different programmes for descaling and cleaning

'Easy Cleaning' is a quick and hygienic cleaning programme for the Caffeo® CI® milk system. The milk system is cleaned with hot water and then with a jet of steam. This is best done every time you use milk or frothed milk, to prevent the milk tube/milk system becoming blocked. The machine will automatically remind you to do this, you can also call up the 'Easy Cleaning' programme in the menu under 'maintenance'.

'Intensive Cleaning' is a cleaning programme for the Caffeo® CI® milk system. We recommend running 'Intensive Cleaning' at least once a week depending on use. The machine will automatically remind you to run the programme. To run the 'Intensive Cleaning' programme you need Melitta® PerfectCLEAN milk system cleaner. Put 50ml (one level mark) of the cleaner in the milk container and fill with 450ml warm water (up to the 0.5L level. Start the 'Intensive Cleaning' programme in the menu under 'maintenance'. Rinse the milk container thoroughly with water after cleaning.

If you have a new appliance then such noises are nothing to worry about when the appliance is being used or rinsed the first few times. After a while the noises will stop.

The magnet on the lid of the coffee chute may have come loose. Check if the magnet is in the coffee chute or the brewing unit or if it has fallen into the used coffee grounds container. When you find the magnet insert it back in the lid of the coffee chute.

You can order a new lid for the coffee chute by phoning 0571 86 1900 (calls charged at local rates).

The brewing unit may not be correctly locked. Unlock the brewing unit and then lock it into place again. If the brewing unit continues to flash, remove the brewing unit and then insert again and lock it into place.

The motor might not be in the correct position. Check if the water tank is filled and if the drip tray is in place. Turn the appliance OFF and then ON again. Then simultaneously press the button for My-Coffee and the on/off button for more than 2 seconds. The motor will move into the correct position. Insert the brewing unit again and check that it is correctly locked in position.

Check the standard settings in the main menu. The temperature for coffee should be set at high. You can also reduce the amount of milk or set it to zero thereby increasing the amount of frothed milk. Frothed milk is usually hotter, so your drink with these settings should reach the desired temperature.

For the Caffeo® CI® the following amounts of coffee are ground for each coffee strength. approx.:

1 bean -> 7g

2 beans -> 9g

3 beans -> 11g

4 beans -> 13g

The drip tray should only be emptied when the machine is switched on. If you empty it when the machine is off, the sensor will not register that it has been emptied and this leads to an error message. With the machine switched on, pull out the drawer and then put it back in place.

The greyish water is due to the active carbon which is flushed out when the water filter is inserted. This is a normal process and poses no risk to health.

Select 'My Coffee' - settings from the menu. Confirm the sub setting 'standard' with the rotary switch. Here you can change all standard settings individually according to taste.

a) The milk unit may be blocked with milk residues. Remove the milk unit and clean it under running water. You can also clean the milk unit with dish water. Run the 'intensive cleaning programme (cleaning programme for the milk system) following the instructions in the manual. Each time you use milk, run the quick and hygienic 'Easy Cleaning' programme by confirming 'Easy Cleaning?' in the display twice with the rotary switch. The 'Easy Cleaning' programme prevents milk residues from settling on and sticking to the milk tube and ensures that your milk unit is always hygienic. Run the descaling programme.

b) The suction pipe on the milk container may not be correctly connected to the lid. Check if the suction pipe is correctly connected to the lid.

c) The milk tube may not be correctly connected to the outlet or to the milk container. Check if the milk tube is correctly connected.

Hold down the rotary switch for at least 3 seconds, the display will show the settings menu. Choose 'maintenance' in the menu. Now you can choose between the different programmes for descaling and cleaning.

'Easy Cleaning' is a quick and hygienic cleaning programme for the Caffeo® CI® milk system. The milk system is cleaned with hot water and then with a jet of steam. This is best done every time you use milk or frothed milk, to prevent the milk tube/milk system becoming blocked. The machine will automatically remind you to do this, you can also call up the 'Easy Cleaning' programme in the menu under 'maintenance'.

'Intensive Cleaning' is a cleaning programme for the Caffeo® CI® milk system. We recommend running 'Intensive Cleaning' at least once a week depending on use. The machine will automatically remind you to run the programme. To run the 'Intensive Cleaning' programme you need Melitta® PerfectCLEAN milk system cleaner. Put 50ml (one level mark) of the cleaner in the milk container and fill with 450ml warm water (up to the 0.5L level. Start the 'Intensive Cleaning' programme in the menu under 'maintenance'. Rinse the milk container thoroughly with water after cleaning.

If you have a new appliance then such noises are nothing to worry about when the appliance is being used or rinsed the first few times. After a while the noises will stop.

The magnet on the lid of the coffee chute may have come loose. Check if the magnet is in the coffee chute or the brewing unit or if it has fallen into the used coffee grounds container. When you find the magnet insert it back in the lid of the coffee chute.

You can order a new lid for the coffee chute by phoning 0571 86 1900 (calls charged at local rates).

The brewing unit may not be correctly locked. Unlock the brewing unit and then lock it into place again. If the brewing unit continues to flash, remove the brewing unit and then insert again and lock it into place.

The motor might not be in the correct position. Check if the water tank is filled and if the drip tray is in place. Turn the appliance OFF and then ON again. Then simultaneously press the button for My-Coffee and the on/off button for more than 2 seconds. The motor will move into the correct position. Insert the brewing unit again and check that it is correctly locked in position.

The motor might not be in the correct position. Check if the water tank is filled and if the drip tray is in place. Turn the appliance OFF and then ON again. Then simultaneously press the button for My-Coffee and the on/off button for more than 2 seconds. The motor will move into the correct position. Insert the brewing unit again and check that it is correctly locked in position.

The current guarantee conditions apply to new appliances bought after 01 September 2013. You can find the exact conditions here.

The drip tray should only be emptied when the machine is switched on. If you empty it when the machine is off, the sensor will not register that it has been emptied and this leads to an error message. With the machine switched on, pull out the drawer and then put it back in place.

The greyish water is due to the active carbon which is flushed out when the water filter is inserted. This is a normal process and poses no risk to health.

For Caffeo® Varianza® CSP the following amounts of coffee are ground for each coffee strength. approx.:

1 bean -> ca. 7g without pre-brewing

2 beans -> ca. 7g

3 beans -> ca. 9g

4 beans -> ca. 11g

5 beans -> ca. 13g

Please turn the appliance off. Clean the appliance on the outside with a soft, damp cloth and normal washing up liquid. Do not use abrasive cloths, sponges or cleaning agents.

The drip tray and ground coffee container can also be cleaned with a soft, damp cloth and washing up liquid. We recommend a soft, dry cloth to clean the bean container.

The brewing unit can be cleaned under running water.

There may be a foreign object in the grinder. Please contact the hotline.

a) The suction tube on the milk container may not be correctly connected with the lid.

Check if the suction tube is correctly connected to the lid.

b) The milk tube may not be correctly connected to the outlet and/or to the milk container.

Check if the milk tube is correctly connected to the outlet and the milk container.

Easy Steam Cleaning uses hot water and steam to quickly and hygenically clean the parts which come into contact with milk. This should be carried out each time milk is used, or it can be chosen separately using the menu.

The beans may not be falling into the grinder. This could be because they are too oily. Clean the bean container with a moist cloth and mild washing up liquid. If necessary tap lightly on the bean container.

After 8 cups of coffee or 750ml rinse water, the machine indicates that the drip tray needs to be emptied.

With the cappuccinatore you can froth milk into the cup directly from a milk carton or another container. Submerge the cappucinnatore tube directly into the milk and place a cup under the cappucinnatore. Press the button for steam. As soon as the valve symbol illuminates, turn the dial to the 'frothed milk' position. The 'frothed milk' feature is active when the symbol shows at the top of the dial. Turn the valve switch clockwise as far as it goes, to open the valve. When you have the right amount of frothed milk, turn the valve switch anti clockwise as far as it goes, to close the valve.

With the cappuccinatore you can heat milk directly from the milk carton or another container. Submerge the cappucinnatore tube directly into the milk and place a cup under the cappucinnatore. Press the button for steam. As soon as the valve symbol illuminates turn the dial to the 'warm milk' position. The 'warm milk' feature is active when the symbol shows at the top of the dial. Turn the valve switch clockwise as far as it goes, to open the valve. When you have the right amount of warm milk turn the valve switch anti clockwise as far as it goes, to close the valve.

a) The dial on the cappuccinatore may be in the wrong position. Check if the dial is in the position for 'frothed milk'.

b) The cappuccinatore may be dirty. To thoroughly clean it, remove the cappuccinatore from the steam pipe and dismantle it. Take the frothed milk / hot water nozzle and the air suction pipe out of the connector. Rinse all parts under running water. Make sure the air suction pipe is especially clean. Assemble the cappuccinatore in the reverse order. Push the cappuccinatore into the steam pipe as far as it will go.

By turning the water quantity dial you can set the amount of water for your coffee anywhere between 30ml and 220ml. Turn the dial to the left for less coffee. Turn it to the right to get more coffee.

a) The water tank may not be in the correct position. Ensure that the water tank is correctly clicked into position in the holder at the back.

b) The float which shows the water level may be stuck. Remove the water tank, empty it then shake it to free up the float.

There is air in the pipes in the interior of the appliance. Fill up the water tank if necessary and press the button for coffee strength. The pump in your appliance has now been reactivated. After successful venting you can start to make coffee again.

If the symbol continues to be illuminated follow the steps below:

1. Check if the water filter is in place and remove it if necessary and carry out the process described above again.

2. Clean the brewing unit following the appliance's instruction manual and carry out the process described above again.

3. Carry out the cleaning and descaling process for the machine and then carry out the process described above once more.

a) There may be coffee deposits such as coffee oil in the brewing unit. Please clean the brewing unit with clean water. Pay special attention to coffee deposits on the sieve. If necessary run the cleaning programme with Melitta® PerfectCLEAN cleaning tabs.

b) The appliance may be calcified. Descale the appliance using the integrated descaling programme. Use Melitta® AntiCALC descaler. This is perfectly suited to your machine and it gently and thoroughly removes limescale deposits.

c) The grinder may be set too fine. During grinding, set for coarser grinding.

d) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans.

a) The beans might not be falling into the grinder. It is possible that beans are not falling into the grinder. This may be due to the beans being too oily. Clean the bean container with a damp cloth and normal mild washing up liquid. Ensure that no liquid gets into the grinder. If necessary tap lightly on the bean container.

b) The grinder may be set too coarse. During grinding, set for finer grinding.

c) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans. For espresso we recommend our espresso beans. You can buy them right here.

a) The coffee strength may be set too high. Reduce the coffee strength or increase the amount of water.

b) The grinder may be set too fine. During grinding, set for coarser grinding.

c) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans. For mild coffee we recommend Melitta® BellaCrema® Speciale. You can buy them right here.

The brewing unit is not inserted correctly.

To insert the brewing unit correctly, press and hold the red lever on the handle of the brewing group and turn the handle counterclockwise until it engages at the stop. Close the cover.

If you have a new appliance then such noises are nothing to worry about when the appliance is being used or rinsed the first few times. After a while the noises will stop.

The brewing unit may not be correctly in place. Unlock the brewing unit then lock it in place once more. If the symbols still flash remove the brewing unit and lock it into place again.

The motor might not be in the correct position. Check if the water tank is filled and if the drip tray is in place. Turn the appliance OFF and then ON again. Then simultaneously press the button for My-Coffee and the on/off button for more than 2 seconds. The motor will move into the correct position. Insert the brewing unit again and check that it is correctly locked in position.

The drip tray should only be emptied when the machine is switched on. If you empty it when the machine is off, the sensor will not register that it has been emptied and this leads to an error message. With the machine switched on, pull out the drawer and then put it back in place.

The current guarantee conditions apply to new appliances bought after 01 September 2013. You can find the exact conditions here.

The greyish water is due to the active carbon which is flushed out when the water filter is inserted. This is a normal process and poses no risk to health.

For Caffeo® Passione® OT the following amounts of coffee are ground for each coffee strength. approx.:

1 bean -> ca. 7g without pre-brewing

2 beans -> ca. 7g

3 beans -> ca. 9g

4 beans -> ca. 11g

5 beans -> ca. 13g

Please turn the appliance off. Clean the appliance on the outside with a soft, damp cloth and normal washing up liquid. Do not use abrasive cloths, sponges or cleaning agents.

The drip tray and ground coffee container can also be cleaned with a soft, damp cloth and washing up liquid. We recommend a soft, dry cloth to clean the bean container.

If you have a new appliance then such noises are nothing to worry about when the appliance is being used or rinsed the first few times. After a while the noises will stop.

The brewing unit can be cleaned under running water.

There may be a foreign object in the grinder. Please contact the hotline.

a) The suction tube on the milk container may not be correctly connected with the lid.

Check if the suction tube is correctly connected to the lid.

b) The milk tube may not be correctly connected to the outlet and/or to the milk container.

Check if the milk tube is correctly connected to the outlet and the milk container.

a) There may be coffee deposits such as coffee oil in the brewing unit. Please clean the brewing unit with clean water. Pay special attention to coffee deposits on the sieve. If necessary run the cleaning programme with Melitta® PerfectCLEAN cleaning tabs.

b) The appliance may be calcified. Descale the appliance using the integrated descaling programme. Use Melitta® AntiCALC descaler. This is perfectly suited to your machine and it gently and thoroughly removes limescale deposits.

c) The grinder may be set too fine. During grinding, set for coarser grinding.

d) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans.

a) The beans might not be falling into the grinder. It is possible that beans are not falling into the grinder. This may be due to the beans being too oily. Clean the bean container with a damp cloth and normal mild washing up liquid. Ensure that no liquid gets into the grinder. If necessary tap lightly on the bean container.

b) The grinder may be set too coarse. During grinding, set for finer grinding.

c) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans. For espresso we recommend our espresso beans. You can buy them right here.

a) The coffee strength may be set too high. Reduce the coffee strength or increase the amount of water.

b) The grinder may be set too fine. During grinding, set for coarser grinding.

c) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans. For mild coffee we recommend Melitta® BellaCrema® Speciale. You can buy them right here.

Easy Steam Cleaning uses hot water and steam to quickly and hygenically clean the parts which come into contact with milk. This should be carried out each time milk is used, or it can be chosen separately using the menu.

The motor might not be in the correct position. Check if the water tank is filled and if the drip tray is in place. Turn the appliance OFF and then ON again. Then simultaneously press the button for My-Coffee and the on/off button for more than 2 seconds. The motor will move into the correct position. Insert the brewing unit again and check that it is correctly locked in position.

The current guarantee conditions apply to new appliances bought after 01 September 2013. You can find the exact conditions here.

The drip tray should only be emptied when the machine is switched on. If you empty it when the machine is off, the sensor will not register that it has been emptied and this leads to an error message. With the machine switched on, pull out the drawer and then put it back in place.

The greyish water is due to the active carbon which is flushed out when the water filter is inserted. This is a normal process and poses no risk to health.

a) There may be coffee deposits such as coffee oil in the brewing unit. Please clean the brewing unit with clean water. Pay special attention to coffee deposits on the sieve. If necessary run the cleaning programme with Melitta® PerfectCLEAN cleaning tabs.

b) The appliance may be calcified. Descale the appliance using the integrated descaling programme. Use Melitta® AntiCALC descaler. This is perfectly suited to your machine and it gently and thoroughly removes limescale deposits.

c) The grinder may be set too fine. During grinding, set for coarser grinding.

d) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans.

a) The beans might not be falling into the grinder. It is possible that beans are not falling into the grinder. This may be due to the beans being too oily. Clean the bean container with a damp cloth and normal mild washing up liquid. Ensure that no liquid gets into the grinder. If necessary tap lightly on the bean container.

b) The grinder may be set too coarse. During grinding, set for finer grinding.

c) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans. For espresso we recommend our espresso beans. You can buy them right here.

a) The coffee strength may be set too high. Reduce the coffee strength or increase the amount of water.

b) The grinder may be set too fine. During grinding, set for coarser grinding.

c) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans. For mild coffee we recommend Melitta® BellaCrema® Speciale. You can buy them right here.

For Caffeo® Passione® the following amounts of coffee are ground for each coffee strength. approx.:

1 bean -> ca. 7g without pre-brewing

2 beans -> ca. 7g

3 beans -> ca. 9g

4 beans -> ca. 11g

5 beans -> ca. 13g

With the cappuccinatore you can froth milk into the cup directly from a milk carton or another container. Submerge the cappucinnatore tube directly into the milk and place a cup under the cappucinnatore. Press the button for steam. As soon as the valve symbol illuminates, turn the dial to the 'frothed milk' position. The 'frothed milk' feature is active when the symbol shows at the top of the dial. Turn the valve switch clockwise as far as it goes, to open the valve. When you have the right amount of frothed milk, turn the valve switch anti clockwise as far as it goes, to close the valve.

Simultaneously press the button for one cup and the button for two cups. Press the one cup button four times to call up the menu for brewing temperature. The symbol for cleaning will light up. Press the button for coffee strength repeatedly to choose between three possible brewing temperatures.

With the cappuccinatore you can heat milk directly from the milk carton or another container. Submerge the cappucinnatore tube directly into the milk and place a cup under the cappucinnatore. Press the button for steam. As soon as the valve symbol illuminates turn the dial to the 'warm milk' position. The 'warm milk' feature is active when the symbol shows at the top of the dial. Turn the valve switch clockwise as far as it goes, to open the valve. When you have the right amount of warm milk turn the valve switch anti clockwise as far as it goes, to close the valve.

a) The dial on the cappuccinatore may be in the wrong position. Check if the dial is in the position for 'frothed milk'.

b) The cappuccinatore may be dirty. To thoroughly clean it, remove the cappuccinatore from the steam pipe and dismantle it. Take the frothed milk / hot water nozzle and the air suction pipe out of the connector. Rinse all parts under running water. Make sure the air suction pipe is especially clean. Assemble the cappuccinatore in the reverse order. Push the cappuccinatore into the steam pipe as far as it will go.

By turning the water quantity dial you can set the amount of water for your coffee anywhere between 30ml and 220ml. Turn the dial to the left for less coffee. Turn it to the right to get more coffee.

Too little or no coffee has been ground. Fill the bean container with new coffee beans. Start the brewing process again.

The water tank may not be in the correct position. Ensure that the water tank is correctly clicked into position in the holder at the back.

There is air in the pipes in the interior of the appliance. Fill up the water tank if necessary and press the button for coffee strength. The pump in your appliance has now been reactivated. After successful venting you can start to make coffee again.

If the symbol continues to be illuminated follow the steps below:

1. Check if the water filter is in place and remove it if necessary and carry out the process described above again.

2. Clean the brewing unit following the appliance's instruction manual and carry out the process described above again.

3. Carry out the cleaning and descaling process for the machine and then carry out the process described above once more.

If you have a new appliance then such noises are nothing to worry about when the appliance is being used or rinsed the first few times. After a while the noises will stop.

Please turn the appliance off. Clean the appliance on the outside with a soft, damp cloth and normal washing up liquid. Do not use abrasive cloths, sponges or cleaning agents.

The drip tray and ground coffee container can also be cleaned with a soft, damp cloth and washing up liquid. We recommend a soft, dry cloth to clean the bean container.

The brewing unit can be cleaned under running water.

There may be a foreign object in the grinder. Please contact the hotline.

The current guarantee conditions apply to new appliances bought after 01 September 2013. You can find the exact conditions here.

With the cappuccinatore you can froth milk into the cup directly from a milk carton or another container. Submerge the cappucinnatore tube directly into the milk and place a cup under the cappucinnatore. Press the button for steam. As soon as the valve symbol illuminates, turn the dial to the 'frothed milk' position. The 'frothed milk' feature is active when the symbol shows at the top of the dial. Turn the valve switch clockwise as far as it goes, to open the valve. When you have the right amount of frothed milk, turn the valve switch anti clockwise as far as it goes, to close the valve.

The greyish water is due to the active carbon which is flushed out when the water filter is inserted. This is a normal process and poses no risk to health.

The drip tray should only be emptied when the machine is switched on. If you empty it when the machine is off, the sensor will not register that it has been emptied and this leads to an error message. With the machine switched on, pull out the drawer and then put it back in place.

With the cappuccinatore you can heat milk directly from the milk carton or another container. Submerge the cappucinnatore tube directly into the milk and place a cup under the cappucinnatore. Press the button for steam. As soon as the valve symbol illuminates turn the dial to the 'warm milk' position. The 'warm milk' feature is active when the symbol shows at the top of the dial. Turn the valve switch clockwise as far as it goes, to open the valve. When you have the right amount of warm milk turn the valve switch anti clockwise as far as it goes, to close the valve.

a) The dial on the cappuccinatore may be in the wrong position. Check if the dial is in the position for 'frothed milk'.

b) The cappuccinatore may be dirty. To thoroughly clean it, remove the cappuccinatore from the steam pipe and dismantle it. Take the frothed milk / hot water nozzle and the air suction pipe out of the connector. Rinse all parts under running water. Make sure the air suction pipe is especially clean. Assemble the cappuccinatore in the reverse order. Push the cappuccinatore into the steam pipe as far as it will go.

For Caffeo® SOLO® & Milk the following amounts of coffee are ground for each coffee strength. approx.:

1 bean -> 7.5g

2 beans -> 9.5g

3 beans -> 11.5g

By turning the water quantity dial you can set the amount of water for your coffee anywhere between 30ml and 220ml. Turn the dial to the left for less coffee. Turn it to the right to get more coffee.

a) There may be coffee deposits such as coffee oil in the brewing unit. Please clean the brewing unit with clean water. Pay special attention to coffee deposits on the sieve. If necessary run the cleaning programme with Melitta® PerfectCLEAN cleaning tabs.

b) The appliance may be calcified. Descale the appliance using the integrated descaling programme. Use Melitta® AntiCALC descaler. This is perfectly suited to your machine and it gently and thoroughly removes limescale deposits.

c) The grinder may be set too fine. During grinding, set for coarser grinding.

d) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans.

a) The beans might not be falling into the grinder. It is possible that beans are not falling into the grinder. This may be due to the beans being too oily. Clean the bean container with a damp cloth and normal mild washing up liquid. Ensure that no liquid gets into the grinder. If necessary tap lightly on the bean container.

b) The grinder may be set too coarse. During grinding, set for finer grinding.

c) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans. For espresso we recommend our espresso beans. You can buy them right here.

a) The coffee strength may be set too high. Reduce the coffee strength or increase the amount of water.

b) The grinder may be set too fine. During grinding, set for coarser grinding.

c) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans. For mild coffee we recommend Melitta® BellaCrema® Speciale. You can buy them right here.

There is air in the pipes in the interior of the appliance. Fill up the water tank if necessary and press the button for coffee strength. The pump in your appliance has now been reactivated. After successful venting you can start to make coffee again.

If the symbol continues to be illuminated follow the steps below:

1. Check if the water filter is in place and remove it if necessary and carry out the process described above again.

2. Clean the brewing unit following the appliance's instruction manual and carry out the process described above again.

3. Carry out the cleaning and descaling process for the machine and then carry out the process described above once more.

a) The water tank may not be in the correct position. Ensure that the water tank is correctly clicked into position in the holder at the back.

b) The float which shows the water level may be stuck. Remove the water tank, empty it then shake it to free up the float.

There was too little or no coffee ground. Fill the bean container with new coffee beans. Restart the brewing process.

If you have a new appliance then such noises are nothing to worry about when the appliance is being used or rinsed the first few times. After a while the noises will stop.

The motor might not be in the correct position. Check if the water tank is filled and if the drip tray is in place. Turn the appliance OFF and then ON again. Then simultaneously press coffee dispensing and steam dispensing button for more than 2 seconds. The motor will move into the correct position. Insert the brewing unit again and check that it is correctly locked in position.

Ensure that the appliance is turned off at the beginning of the cleaning or descaling process.

The brewing unit may not be correctly in place. Unlock the brewing unit then lock it in place once more. If the symbols still flash remove the brewing unit and lock it into place again.

With the cappuccinatore you can froth milk into the cup directly from a milk carton or another container. Submerge the cappucinnatore tube directly into the milk and place a cup under the cappucinnatore. Press the button for steam. As soon as the valve symbol illuminates, turn the dial to the 'frothed milk' position. The 'frothed milk' feature is active when the symbol shows at the top of the dial. Turn the valve switch clockwise as far as it goes, to open the valve. When you have the right amount of frothed milk, turn the valve switch anti clockwise as far as it goes, to close the valve.

The current guarantee conditions apply to new appliances bought after 01 September 2013. You can find the exact conditions here.

The drip tray should only be emptied when the machine is switched on. If you empty it when the machine is off, the sensor will not register that it has been emptied and this leads to an error message. With the machine switched on, pull out the drawer and then put it back in place.

The greyish water is due to the active carbon which is flushed out when the water filter is inserted. This is a normal process and poses no risk to health.

With the cappuccinatore you can heat milk directly from the milk carton or another container. Submerge the cappucinnatore tube directly into the milk and place a cup under the cappucinnatore. Press the button for steam. As soon as the valve symbol illuminates turn the dial to the 'warm milk' position. The 'warm milk' feature is active when the symbol shows at the top of the dial. Turn the valve switch clockwise as far as it goes, to open the valve. When you have the right amount of warm milk turn the valve switch anti clockwise as far as it goes, to close the valve.

a) The dial on the cappuccinatore may be in the wrong position. Check if the dial is in the position for 'frothed milk'.

b) The cappuccinatore may be dirty. To thoroughly clean it, remove the cappuccinatore from the steam pipe and dismantle it. Take the frothed milk / hot water nozzle and the air suction pipe out of the connector. Rinse all parts under running water. Make sure the air suction pipe is especially clean. Assemble the cappuccinatore in the reverse order. Push the cappuccinatore into the steam pipe as far as it will go.

For Caffeo® SOLO® & Milk the following amounts of coffee are ground for each coffee strength. approx.:

1 bean -> 7.5g

2 beans -> 9.5g

3 beans -> 11.5g

a) There may be coffee deposits such as coffee oil in the brewing unit. Please clean the brewing unit with clean water. Pay special attention to coffee deposits on the sieve. If necessary run the cleaning programme with Melitta® PerfectCLEAN cleaning tabs.

b) The appliance may be calcified. Descale the appliance using the integrated descaling programme. Use Melitta® AntiCALC descaler. This is perfectly suited to your machine and it gently and thoroughly removes limescale deposits.

c) The grinder may be set too fine. During grinding, set for coarser grinding.

d) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans.

a) The beans might not be falling into the grinder. It is possible that beans are not falling into the grinder. This may be due to the beans being too oily. Clean the bean container with a damp cloth and normal mild washing up liquid. Ensure that no liquid gets into the grinder. If necessary tap lightly on the bean container.

b) The grinder may be set too coarse. During grinding, set for finer grinding.

c) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans. For espresso we recommend our espresso beans. You can buy them right here.

a) The coffee strength may be set too high. Reduce the coffee strength or increase the amount of water.

b) The grinder may be set too fine. During grinding, set for coarser grinding.

c) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans. For mild coffee we recommend Melitta® BellaCrema® Speciale. You can buy them right here.

By turning the water quantity dial you can set the amount of water for your coffee anywhere between 30ml and 220ml. Turn the dial to the left for less coffee. Turn it to the right to get more coffee.

There is air in the pipes in the interior of the appliance. Fill up the water tank if necessary and press the button for coffee strength. The pump in your appliance has now been reactivated. After successful venting you can start to make coffee again.

If the symbol continues to be illuminated follow the steps below:

1. Check if the water filter is in place and remove it if necessary and carry out the process described above again.

2. Clean the brewing unit following the appliance's instruction manual and carry out the process described above again.

3. Carry out the cleaning and descaling process for the machine and then carry out the process described above once more.

a) The water tank may not be in the correct position. Ensure that the water tank is correctly clicked into position in the holder at the back.

b) The float which shows the water level may be stuck. Remove the water tank, empty it then shake it to free up the float.

There was too little or no coffee ground. Fill the bean container with new coffee beans. Restart the brewing process.

If you have a new appliance then such noises are nothing to worry about when the appliance is being used or rinsed the first few times. After a while the noises will stop.

The motor might not be in the correct position. Check if the water tank is filled and if the drip tray is in place. Turn the appliance OFF and then ON again. Then simultaneously press the button for My-Coffee and the on/off button for more than 2 seconds. The motor will move into the correct position. Insert the brewing unit again and check that it is correctly locked in position.

Ensure that the appliance is turned off at the beginning of the cleaning or descaling process.

For Caffeo® SOLO® the following amounts of coffee are ground for each coffee strength. approx.:

1 bean -> 7.5g

2 beans -> 9.5g

3 beans -> 11.5g

The current guarantee conditions apply to new appliances bought after 01 September 2013. You can find the exact conditions here.

The greyish water is due to the active carbon which is flushed out when the water filter is inserted. This is a normal process and poses no risk to health.

By turning the water quantity dial you can set the amount of water for your coffee anywhere between 30ml and 220ml. Turn the dial to the left for less coffee. Turn it to the right to get more coffee.

There is air in the pipes in the interior of the appliance. Fill up the water tank if necessary and press the button for coffee strength. The pump in your appliance has now been reactivated. After successful venting you can start to make coffee again.

If the symbol continues to be illuminated follow the steps below:

1. Check if the water filter is in place and remove it if necessary and carry out the process described above again.

2. Clean the brewing unit following the appliance's instruction manual and carry out the process described above again.

3. Carry out the cleaning and descaling process for the machine and then carry out the process described above once more.

The drip tray should only be emptied when the machine is switched on. If you empty it when the machine is off, the sensor will not register that it has been emptied and this leads to an error message. With the machine switched on, pull out the drawer and then put it back in place.

a) The water tank may not be in the correct position. Ensure that the water tank is correctly clicked into position in the holder at the back.

b) The float which shows the water level may be stuck. Remove the water tank, empty it then shake it to free up the float.

a) There may be coffee deposits such as coffee oil in the brewing unit. Please clean the brewing unit with clean water. Pay special attention to coffee deposits on the sieve. If necessary run the cleaning programme with Melitta® PerfectCLEAN cleaning tabs.

b) The appliance may be calcified. Descale the appliance using the integrated descaling programme. Use Melitta® AntiCALC descaler. This is perfectly suited to your machine and it gently and thoroughly removes limescale deposits.

c) The grinder may be set too fine. During grinding, set for coarser grinding.

d) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans.

a) The beans might not be falling into the grinder. It is possible that beans are not falling into the grinder. This may be due to the beans being too oily. Clean the bean container with a damp cloth and normal mild washing up liquid. Ensure that no liquid gets into the grinder. If necessary tap lightly on the bean container.

b) The grinder may be set too coarse. During grinding, set for finer grinding.

c) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans. For espresso we recommend our espresso beans. You can buy them right here.

a) The coffee strength may be set too high. Reduce the coffee strength or increase the amount of water.

b) The grinder may be set too fine. During grinding, set for coarser grinding.

c) Did you use a different type of coffee? Our recommendation: Use premium products, for example Melitta® BellaCrema® coffee beans. For mild coffee we recommend Melitta® BellaCrema® Speciale. You can buy them right here.

There was too little or no coffee ground. Fill the bean container with new coffee beans. Restart the brewing process.

The motor might not be in the correct position. Check if the water tank is filled and if the drip tray is in place. Turn the appliance OFF and then ON again. Then simultaneously press the button for My-Coffee and the on/off button for more than 2 seconds. The motor will move into the correct position. Insert the brewing unit again and check that it is correctly locked in position.

If you have a new appliance then such noises are nothing to worry about when the appliance is being used or rinsed the first few times. After a while the noises will stop.

The brewing unit may not be correctly in place. Unlock the brewing unit then lock it in place once more. If the symbols still flash remove the brewing unit and lock it into place again.